Technical management and support
Gestion technique
et intervention
Ticketing system Plan a demo
Your tenants may have problems with the rented property or questions about their lease. You can offer them two channels for contacting you: a generic email address or their tenant portal. This will generate a ticket in your helpdesk and your manager can be notified automatically if required. The ticket will be processed quickly and efficiently. In just 1 click, you can start an interaction with the key person of your choice: owner, tenant, technical manager and supplier, by sending them information and questions based on predefined templates. Do you have your own technical team? You can manage their schedules and make appointments with your tenant online.
Système de ticketing
Your tenants may have problems with the rented property or questions about their lease. You can offer them two channels for contacting you: a generic email address or their tenant portal. This will generate a ticket in your helpdesk and your manager can be notified automatically if required. The ticket will be processed quickly and efficiently. In just 1 click, you can start an interaction with the key person of your choice: owner, tenant, technical manager and supplier, by sending them information and questions based on predefined templates. Do you have your own technical team? You can manage their schedules and make appointments with your tenant online.
Planned maintenance - Maintenance reminders, visits
YouRent lets you record all the installations, equipment and themes that require maintenance, visits or checks, so you never forget them.
In due course, the person in charge of maintenance will receive a reminder email containing the relevant information and the due date. Until proof of completion is provided, the system may send reminders. Once completion has been confirmed, your file will be updated for the next deadline.
